Frequently Asked Questions

Frequently Asked Questions


What kind of wood is used for the SENNA watches?

We use the best types of hardwood to produce the best quality products. SENNA watches use two types of wood, namely Premium Rosewood for a dark color that gives an elegant impression and Premium Maple for a bright color that gives a luxurious impression.


Is SENNA watches water-resistant?

SENNA watches are water splash resistant up to 3 ATM, so they can be used during ablution and when it rains. However, it is not recommended to use it when bathing and swimming because basically wood has water-absorbing properties.


How to buy SENNA watch?

You can buy online Senna watches via website and your favorite marketplace at Shopee and Tokopedia.


How long is the warranty provided?

SENNA provides a 12-month warranty with the term for the first 6-months of full service (covering the wooden body, straps such as broken or damaged), and the next 6-month warranty movement and battery.


Can I customize the name on the watch?

Of course, you can customize your name on SENNA watches with a maximum of 15 characters for free.


Is it safe for my skin?

All SENNA watches are safe for the skin because they have been coated with a Polyurethane which makes SENNA watches resistant to termites, fungi, and splashes of water.


How do I adjust a SENNA watch?

In the packaging, there are additional wooden straps, manuals books, and tools to adjust the size of SENNA watches.